On this page, common iVisit problems are listed. From our experience, most of the problems are on the user's side. Such as "didn't turn on the speaker switch," "didn't press the control key." etc.

You can also go to iVisit FAQ and users guide pages.

The following are common problems we experienced so far. Clicking on the problem will take you to a page where the solution is given.

How do I talk to other people via iVisit?
How do I know other people's avaliable time for iVisit?
For some reason, my web can doesn't work. What can I do?
I don't hear any sound.
My party doesn't hear my sound.
Mute Button?.
Sound Quality is not good.
What does a Windows Preference look like?

How do I talk to other people via iVisit?
We use the chatroom Adagio. Click here to find out the information.

---

How do I know other people's available time for iVisit?
We use the iVisit scheduler for this purpose. Click here to go. (You have to be a registered student to access this page.)

---

For some reason, my web cam doesn't work. What can I do?

In case that your web camera is malfunctioning, you can still participate. You can copy and paste your picture to iVisit. If you paste a picture, the word "still" appears in the lower right-hand corner. And the picure is in black and white. Even without a still picture, you can still participate. For Mac, it's a simple copy and paste.

However, it's slightly different for Windows. You need to go to the pop up menu and choose "Paste Image From Clipboard."

Next Page