Web Based Recording (sound and webcam) FAQ

Nothing shows up when I go to the web recording page.

When nothing shows on the web recording page, you donft have flash plug-in installed. Go to this page to download the software and install it. It's strongly suggested that you have the latest version of the flash plug-in installed on your computer. They update the plug-in quite often. Go to this page to check which version of flash plug-in you have on your computer.

My WebCam doesn't show up on the recording page.

If you cannot see anything, first, make sure you have a webcam connected to your computer. This solves a lot of problems. Without a webcam connected to your computer, it's impossible to make a video recording.

Also, make sure that no other applications which use a webcam are open. When a webcam is used by another application, only that application can use the webcam.

Then, make sure Flash plug-in correctly recognizes your webcam. View this QuickTime movie and set up the flash plug-in for your webcam. This is just a sample. If you follow 100% what you see, you probably cannot get the image from your webcam. In the sample QuickTime movie, I chose a FireWire webcam because that's what I use, but what you have is probably not a FireWire webcam. What you have is most likely a USB webcam. Be sure to select the correct webcam. If you donft' know what you have, you can do trial and errors until you can hit the correct settings.

I cannot record anything.

If you cannot recording anything, first, make sure you have a microphone connected to your computer. This solves a lot of problems. Without a microphone connected to your computer, it's impossible to make a recording.

Also, make sure that no other applications which use a microphone are open. When a microphone is used by another application, only that application can use the microphone.

Then, also go to this page and make sure your microphone is correctly selected by Flash plug-in.

It seems nothing happens (frozen) on the recording page.

For some mysterious reason, from time to time, a page with flash plug-in gets frozen. When this happens, quit your web browser and start again. Sometimes, you might have to restart your computer.